Customer Service

Coverage Questions, Plan Information, Plan Changes


By Mail:
Generali Global Assistance & Insurance Services
880 SW 145h Avenue
#400
Pembroke Pines, FL 33027

By Email:

By Phone:
833-297-2258
Customer Service Hours:
Mon - Fri: 8:00am - 9:00pm EST Sat - Sun: 9:00am - 6:00pm EST

By Fax:
888-424-8731

Reporting a Claim


Online:

By Phone:
833-297-2258
Customer Service Hours:
Mon - Fri: 8:00am - 9:00pm EST Sat - Sun: 9:00am - 6:00pm EST

Generali Global Assistance


24-Hour Hotline:
Within U.S.A. & Canada: 1-800-555-9095
Outside U.S.A. & Canada: 1-603-894-4710
 

An unexpected illness, tooth ache or lost baggage can ruin a trip. With non-insurance travel assistance services from Generali Global Assistance, help is only a phone call away. When you are traveling away from home, you have access to Emergency Transportation Services, Travel Support Services and Personal Assistance Services.

With a local presence in 200 countries and territories worldwide and 35 24/7 assistance centers staffed with multilingual assistance coordinators and case managers as well as medical and security staff, Generali Global Assistance is here to help you obtain the care and attention you need in case of an emergency while traveling.

In the event of a life-threatening emergency, call the local emergency authorities first to receive immediate assistance, and then contact Generali Global Assistance

PLEASE NOTE: Generali Global Assistance shall be responsible for the availability, quality or results of any medical treatment or transportation or failure of you to obtain treatment.


This Website is Owned, Operated and Administered by:
Generali Global Assistance & Insurance Services
Administered By:
Generali Global Assistance & Insurance Services

800 SW 145th Avenue #400 Pembroke Pines, FL 33027

We sell insurance as authorized representatives of the insurance companies listed on our website. We are licensed in all states, as required by law.

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